1.Attend to sales & general enquiries from export customers. Prepare price quotation/sales contract if required. 2.Coordinate and monitor export order fulfillment, shipment planning and tracking. 3.Execute order to cash transactions in SAP to confirm sales in time, in compliance with export models and procedures, and prepare the tracking records. 4.Send shipping advise and documentation for customers‘ timely clearance, and L/C negotiations if required. 5.Deal with finance adjustments based on appropriate approval. 6.Handle and feedback to customers‘ requirements and complaints pertaining to our goods & services. 7.Proper filing of all shipment files and financial documents. 8.Work closely with other functions to drive for process and lead-time optimization, and container utilization. 9.Run and monitor order status and sales reports.
Education and knowledge required:
1.University graduate. 2.Knowledge in foreign trade. 3.Strong command of oral and written English. 4.Good at EXCEL. Experiences in SAP is preferred. 5.Good communication and problem solving skills. 6.Customer orientated. Result orientated. 7.Quick learner. 8.Good team work spirit.