1.监督部门工作标准和程序手册中列出的各项规范的贯彻执行。Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
遵守开始营业和结束营业的程序。在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
监督现金的处理和存放程序。Supervise cash handling and banking procedures
制定并指导员工执行现金安全制度。Establish and instruct staff in cash security procedures处理异常的付款情况。Deal with irregular payments
2.监督餐厅的服务。Supervise outlet service
监督客用设施和服务的标准。Monitor standards of guest facilities and services
监督服务设备的维护保养。Supervise the maintenance of service equipment
和上级领导一起进行人力规划和管理需求。Works with Superior on manpower planning and management needs
3.进行预测工作。Forecasting
有效的控制存货。Stock control
通过销售点销售系统分析餐饮统计数据。Analyze food and beverage statistics through point of sale system
和上级领导一起进行人力规划和管理需求。Works with Superior on manpower planning and management needs
4.完成公司领导交办的其他工作To follow up other tasks which assigned by superior